Replacements Reviews

Replacements.com offers a vast selection of over 11 million pieces of tableware, glassware, silverware, and accessories. Their inventory includes more than 450,000 retired and active patterns. Customers can also find a unique collection of estate jewelry and watches. Popular products often include quality dinnerware by brands like Portmeirion and Spode, with discounts up to 60% off. The site provides options to elevate both vintage and modern designs, catering to a variety of styles and preferences.

Replacements.com processes refunds to the original payment method used for the purchase unless a refund in the form of a Replacements gift card is requested. If the original payment was made by check, a refund check is mailed out. For credit card payments, refunds are issued as soon as the return or exchange is processed, and it typically appears on the account within 7 days. In the event of merchandise arriving damaged or an incorrect order due to an error, customers are advised to contact the Customer Service Department for assistance. For exchanges, a Fast Exchange option is available, which can be requested through Customer Service.

Replacements.com provides a 30-day return policy for unused items, where the merchandise amount is refunded, excluding shipping charges. The Satisfaction Guarantee ensures all items are free of chips, cracks, and excessive wear. For shipping, unless a specific method is chosen at checkout, the most efficient manner is used. Typically, U.S. customers receive orders within 7-10 business days, with expedited options available. Shipping & handling rates apply to merchandise purchases only, and gift cards or non-merchandise purchases do not count towards merchandise totals. For damaged or incorrect orders due to Replacements.com's error, customers should contact Customer Service for assistance. Returns are processed within 7 days, and refunds are applied to the original payment method unless a Replacements gift card is requested. If paid by check, a refund check is mailed. For exchanges, a Fast Exchange option can be requested through Customer Service.

Some of the popular tableware patterns featured on Replacements.com include Lancaster by Adams China, Pembroke (Gold Trim) by Aynsley, John, and Grenadiers by Bernardaud. Other notable patterns are Blue Danube by Blue Danube (Japan), Christianshavn Blue by Dansk, and Harlequin by Denby-Langley. Patterns like Desert Rose (USA Backstamp) by Franciscan, Queen Victoria (Green Border) by Herend, and Butterfly Meadow by Lenox are also highly sought after. These patterns offer a range of styles from classic to contemporary, catering to diverse tastes and table settings.

Replacements.com is the world’s largest retailer of china, crystal, silver, and more, offering over 11 million pieces of tableware, glassware, silverware, and accessories. With a vast inventory that includes more than 450,000 retired and active patterns, the platform also features a selection of estate jewelry and watches. It provides a unique space for individuals to find and purchase vintage and modern designs, catering to various styles and preferences. The company was founded in 1981 and has since been a go-to source for those looking to create and maintain meaningful connections through shared patterns and pieces. Whether customers are looking to replace a broken dish or find a rare pattern, Replacements.com offers a comprehensive solution. It also buys and sells vintage items, acting as a marketplace for unique finds.

The most sought-after patterns on Replacements.com include China Dinnerware patterns like Blue Danube by Blue Danube (Japan), Desert Rose by Franciscan, and Butterfly Meadow by Lenox. In the Crystal Glassware category, patterns such as Lismore by Waterford and Chantilly by Gorham are popular. For Silver Flatware, top patterns feature Chantilly by Gorham and Francis I by Reed & Barton. Collectibles like Nativity-Avon by Avon and Christmas In The City by Department 56 are also highly sought after. These patterns are renowned for their beauty, craftsmanship, and lasting appeal to collectors and enthusiasts alike.

Yes, Replacements ships outside the United States. However, their shipping and handling charges for international orders do not include taxes, duties, or brokerage fees. These taxes and fees are the sole responsibility of the recipient.

Replacements has partnered with MyRegistry.com to provide a unique option for customers' gift registries. Customers can create their gift registry to easily share their desired Replacements items with friends and family.

Replacements offers more than 450,000 different patterns with inventory that changes daily. They found that sending pattern-specific listings to their customers better meets their needs. Therefore, they do not publish a catalog of all inventory on hand.

For silver restoration, customers can review Replacements' services and prices by clicking on the provided link. For crystal repair, customers can download the Repair or Restoration Request Form. However, Replacements currently does not offer repair services for china.